Because these are the only guides to commercial photography of their kind that exist, and because of the comprehensive nature of their contents, we imagine you have questions.

Some of the most frequently asked questions are answered here, but if you have any additional questions please feel free to reach out to us and we’ll be happy to provide whatever additional information you need to make a decision about whether the product is right for your needs.

Who are the products for?

The guides and documents are designed for established professional photographers of any genre who are new (or newish) to commercial photography. They were created with the assumption that the photographer already has an established business and is looking to add commercial photography to their services.

The guides and documents will benefit new photographers too, but all of the guide content assumes that the reader’s photography and editing skills are advanced enough to be prepared for commercial assignments, and that they have a professional website and processes set up for working with clients. (Invoicing, emails, etc).

The guides were written with U.S.-based photographers in mind. The prices are all in USD$, the references are all to American companies, and the usage fees are based on industry standards in the U.S.

If you are a photographer based outside of the U.S. you should find the guides helpful and informative, but you’ll need to do research on industry standards in your geographical area when it comes to things like commercial pricing and legal considerations.

How do I download the files after I purchase them?

After you complete your purchase, provided you check the ‘create account’ box during checkout and don’t choose to check out as a guest, you will be automatically forwarded to a thank you page where you will see a bright blue link to your zip file download. The thank you page also contains information on how to access your account in the future. If you prefer to wait to download the file, you may return to your account at any time after purchase, visit the downloads tab, and click on the file name in the ‘downloads’ column. (The file is a zip file). The download link will not expire.

If you choose to check out as a guest, you can download your purchase from your order confirmation email. 

You can set up an account later using the same email address you placed your order with. 

Can I buy the 356-page Big Guide separately?

Unfortunately, no. The Big Guide to Commercial Photography cross-references all of the other elements in the bundle. The Big Guide and all elements of the bundle were all designed to function as a set.

Plus, if you need the information in the Big Guide, you definitely need all of the other elements that are included.

Can I print the 356-page big guide?

Certainly. You may print one low-resolution (150dpi) copy for your personal use. (You may also print copies of some of the other guides. Please see the Terms of Use document included in the bundle to learn which guides and documents you can print.)

Can I use some of the documents in my business?

Yes. The model releases, call sheet, change order form, estimate / bid terms & conditions and first-time clients guide were designed for you to use in the course of your business in a client-facing capacity.

Is follow-up support and phone or email consulting included in the price of the bundles?

Personalized one-on-one consultation isn’t included in the bundle, although hourly consulting is available from author Jamie Piper for an additional fee, and she’d be happy to help you with things like portfolio review, website development/design, marketing strategies, etc.

You can also get feedback and support in The Business of Commercial Photography Facebook group, a group Jamie created to support both the buyers of her guides and new commercial photographers in general.

The guides are also loaded with links to additional (free) resources for commercial photography that you should find very helpful.

What if I change my mind after I download everything? Can I get a refund?

Sorry, but no.

All sales are final and refunds won’t be granted for any reason after the product has been purchased. We feel that we’ve provided more than enough information about each product in order for you to make an informed decision, but if you still have questions before purchasing, please reach out to us.

If I have a problem with purchasing or downloading, what do I do?

Technology is weird sometimes but never fear, Jamie will help you out and get you taken care of. Just drop her an email.

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